The road from Dynamics AX to Dynamics 365 with modern EDI

Managing an organization is a constant juggling act across finance, sales, operations, HR, and other departments. ERP systems keep important business data in one place, ensuring it’s safe, organized, and accessible.

Read more: 5 ways of achieving flawless EDI integration with Microsoft Dynamics 365

Time is running out for businesses that still use Dynamics AX

Dynamics AX is a legacy ERP solution that was offered by Microsoft for mid-sized to large organizations beginning in 2008. Mainstream support for Dynamics AX 2009, 2012, and 2012 R2 ended in 2018, and mainstream support for Dynamics AX 2012 R3 will end in 2021. When mainstream support ends, Microsoft will no longer accept support tickets or release feature updates. Once extended support ends in 2021, Microsoft will no longer release bug fixes or security patches! Upgrading to Microsoft Dynamics 365 appears to be the best course of action for businesses that still use Dynamics AX.

If you’re wondering how this change affects partner communication for your organization, continue reading to learn how Dynamics 365 compares to Dynamics AX, and how PartnerLink can help your organization avoid disruption to partner communication as you transition to a modern ERP platform.

Key advantages of Dynamics 365

As a cloud-based platform, Dynamics 365 offers a simpler way to access your information anywhere, from any device. With on-premises Dynamics AX, providing global access to business information wasn’t as straightforward. For example, users thousands of miles from your Dynamics AX datacenter would sometimes experience performance issues. Since Dynamics 365 is hosted in Microsoft Azure cloud datacenters across the globe, it isn’t affected by large distances or disparate workgroups accessing the same system.

Improving performance or supporting heavier workloads has also been a bigger challenge for Dynamics AX. Organizations would have to invest heavily upfront for server hardware, network equipment, and other support facilities, extend their Dynamics AX cluster, and then acquire more user licenses. Dynamics 365 allows organizations to simply add user subscriptions as needed; platform scaling takes place in the background automatically.

PartnerLink and Microsoft Dynamics

PartnerLink is a robust, scalable EDI solution that bridges the gap between modern and traditional EDI-based solutions. A fully managed cloud solution, it operates seamlessly with Dynamics 365 to consolidate data from disparate endpoints, perform data validation, and provide error alerts in a single management console.

PartnerLink provides flexible, secure, and cost-effective data interchange, freeing businesses from legacy systems that suffer from multiple limitations. PartnerLink also allows you to connect with multiple ERP systems right out of the box, so if you’re transitioning from Dynamics AX to Dynamics 365, you can connect with both during your transition. With native support for multiple AS2, VAN, and direct-to-partner data formats and standards, prebuilt API connectivity with leading eCommerce providers, and an extensive business rule library, PartnerLink can reduce partner onboarding time by as much as 75%.  PartnerLink can be deployed as an on-premises or SaaS cloud solution, depending on your operations, current ERP platform, and business requirements.

Working with Microsoft Dynamics, PartnerLink provides a single, real-time view of transaction volume, errors, and other statistics for all inbound and outbound transactions. These real-time analytics help your organization identify issues, pinpoint their root cause, and prevent chargebacks that can severely impact operating margins. PartnerLink makes it easy to drill down and view details for a specific trading partner or transaction error and make corrections. PartnerLink also allows users to generate custom reports using a wide range of metrics and performance indicators.

Should I migrate from Dynamics AX to Dynamics 365 to use PartnerLink?

While upgrading to Dynamics 365 is a smart digital investment for most businesses, upgrades can take several months. That’s why it’s important to note that you can benefit from PartnerLink while you’re still using Dynamics AX.

For businesses that use Dynamics 365 or Dynamics AX, PartnerLink works out of the box in most EDI integration scenarios. It can integrate simultaneously with both versions of Dynamics, which helps ensure continuity of EDI operations during an upgrade of your ERP system. Since you can use a single PartnerLink license with both Dynamics AX and Dynamics 365 at the same time, you don’t have to worry about licensing when you upgrade.

There’s no need to wait until your ERP upgrade is over before addressing your partner communication needs. You can begin using PartnerLink today and then migrate to Dynamics 365. It’s a solution that will help you transition to your new platform seamlessly.


Many organizations across Retail, eCommerce, Wholesale, Distribution, and other industries use PartnerLink, which has become a cornerstone for many operations across their modern B2B architecture. Whether you’ve already upgraded or are just beginning your transition planning, there’s no need to wait. Enhance your global partner communication capabilities today with PartnerLink. Get in touch with a PartnerLink expert to begin your journey.

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